GuildQuality provides customer satisfaction surveying for over 500 building and real estate companies in North America. Members receive feedback in real-time, with an email, direct mail, and telephone surveying process designed to provide an outstanding experience for the respondent.

Since joining GuildQuality in 2008, Wood Partners has surveyed thousands of residents spanning more than 25 communities. Residents receive a survey Shortly After Move-in and Shortly Before Lease Renewal, with specific questions covering the full experience of selecting and living in the community. The survey feedback has helped to create a culture of quality at Wood Partners, and is used to continuously improve the resident experience